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Local & Cloud
Backup Services
For IT Resellers & MSPs

We look after your backups

Flexible services to fit your Backup and DR offering

Exclusive to IT Resellers, VARs, Service Providers

Designed to enhance Resellers, VARs and Managed Service Providers (MSPs) Backup & Disaster Recovery offering to endusers, our service have a modular approach, allowing you to choose only what you need or what you wish to integrate in your service portafolio.


From experts to experts

All our services are given by technicians, all experts in the Backup and Disaster Recovery sector for over 10 years.


Make your tailored offer and / or choose our Starter Kit package

Benefit from our Starter Kit, a Cloud based backup service package, or choose 1 or several local or Cloud backup service from our expansive list.

Service details.


Order now!

Fill in the form with the local and Cloud backup services of your interest. An expert technician will contact you at no cost to discuss your needs with you and double-check which services are needed.

Only for Resellers, VARs, MSP.

Why you should use our services:

  • To optimize your resources
    We do the job for you so you can concentrate on your core activities. It’s like having an additional staff member without the additional cost!
  • You can tailor it for your company or even for each client
    Our modular approach allows you to choose the exact backup and disaster recovery service you need or wish to offer and/or your client's infrastructure and business continuity plans.
  • It's affordable
    By creating your own offer using our module, you are sure you only pay for what you offer and use. Furthermore, our Starter Kit gathers several local and Cloud services at a very interesting price. 
  • No direct competition
    The services are only offered to Resellers, VARs and MSPs - never to endusers directly. 
  • Our technicians are backup experts
    Our technicians know our solutions best. Who better to assist you with installation and provide insider tips on how to optimise their application.
  • Secure cloud data storage
    Our Cloud is located in a secure European datacentre in Munich, Germany and is available 24/7/365. Your data is never replicated to any “un-safe harbours”.

Local and Cloud Services, Storage & Software details

Service icon
Remote installation & setup Local Up to 3
Backup check Cloud
Notification Cloud
Backup chain consolidation Cloud
Remote recovery Local
Data on USB from/to datacentre Cloud
Storage icon
Local / Network storage Local
400 Gb Cloud hosting Cloud
Additional Gb Cloud hosting Cloud
Storage quota notification Cloud
Software icon
Up to 3 NetJapan licences Local
All NetJapan software Local

Service details

Remote setup

Optimise backup job setup and save time! Our technician accesses your clients’ systems remotely at an agreed convenient time to install NetJapan solutions and configure them on the system based on the requirements you define

Remote setup services can either be used for a brand new installation, either to review an existing installation.  Indeed, a NetJapan backup installation in place for a few years may be worthwhile revising to match today’s newer backup strategies.

Our engineers are experts in the backup sector and with NetJapan solutions. Your techniciens can also be present to benefit from their knowledge. 

Up to 3 remote setup included in our Starter Kit.

Replication to Cloud

Our technician schedules backup replication to NetJapan Cloud location remotely as per the agreed programmation using ImageCenter LE, freeware included in ActiveImage Protector solutions.

Included in Starter Kit.

Replication to Cloud services can be completement by sending the full backup file manually to NetJapan datacenter.

Remote restore

We are there to help you even in tough moments! In case of a system failure or other disaster, call our emergency phone line and a technician will help you restore a physical or virtual machine via remote access.

We aim to contact you back and help you to restore your clients systems within a window of 2 hours from your call to our emergency phone line - Available Monday to Friday, 8:00 - 17:00 CE(S)T | 9 am - 6 pm GMT/BST.

Backup check

We check backup tasks are happening properly and we check as well the integrity of your backup files.

Included in Starter Kit.


We notify you of any incorrect or incomplete backup file or if any backup check has failed.

Included in Starter Kit.


We consolidate your client's backup chain in the local and/or Cloud location in order to reduce storage space and optimise restore time.

Included in Starter Kit.

Data sendout & Data return

Data return (from our datacentre to your office or to your client's organisation): In case of system failure or other emergency, a hard disk device (HDD) containing your backup files is mailed to you via express mail.

You can complete this data return with our remote recovery service.


Data sendout (from your office or your client's location to our datacentre): Send your client's full backup file on a USB drive instead of replicating it via Internet. We let you organise USB and transportation; our technicians will copy the full back alongside its corresponding chain in our datacentre.

Storage details

We support anything but tapes

Store backups on any local or network storage device available at your client’s: NAS, SAN, USB. RDX, etc… (Note: we do not support tape media).

Cloud hosting

Store a copy of your client's backups in our secure Cloud.

To guarantee the security of your data and an optimal transfer speed, NetJapan has established its Cloud in Munich, Germany. The NetJapan Cloud is available 24/7/365 and offers guaranteed uptime of 99.99% thanks to our proprietary emergency power supply. Unlike other solutions, with NetJapan Cloud your data is never replicated to any “un-safe harbours”.

Included in Starter Kit: 400 Gb. Additional Gb / Tb can be ordered depending on your needs.

Notification on storage quota

We inform you about your Cloud storage space usage before it's full.

Included with Starter Kit.

Software services

Starter Kit: up to 3 licences included

Choose up to 3 licences from ActiveImage Protector Server, ActiveImage Protector SBS, ActiveImage Protector Desktop or ActiveImage Protector Virtual - Single (Windows). 1 Starter Kit per end-user.

Our technicians install them for you (see Remote setup service) — Introduction offer.

NetJapan software

Create a tailored offer by selecting the licences you really need from our range with our MSP licences. These are flexible licences with monthly cost specially adapted to provide backup and DR services. Request our licence price list.

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