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netjapan > Support & Ressourcen > Support-Dienste > maintenance-lizenzen

Maintenance & Lizenzen

NetJapans Software-Maintenance-Leistungen

Software-Maintenance umfasst folgende Dienstleistungen:

NetJapan Partner (Fachhändler und MSPs) erhalten zusätzlich:

Aktualisierungen auf eine andere Edition der Software und "Lizenzumwandlungen" auf neue Software-Produkte von NetJapan oder einem seiner Hersteller-Partner sind nicht in der Maintenance enthalten.

Lizenzmodelle

Description
Outright Licences
MSP licences
Duration Licence does not expire. Flexible subscription periods. Following deactivation of a NetJapan MSP licence, it will no longer be able to be used.
Maintenance The software is initially purchased with between 1 and 5 years of maintenance which you have the option to renew. The software remains fully operational, independent of your maintenance status. Maintenance is included in the licence perpetually.
Ownership The end-user owns the licence of NetJapan's software. The end-user leases the service(s) from his/her IT Service Provider who is a NetJapan MSP Partner.
Infrastructure Changes Should your IT infrastructure change and you require a different version of NetJapan solutions (i.e. from Hyper-V to VMware), you will need to purchase a new licence. You can change your NetJapan solution as needed. Prices vary depending on the desired licence and your Service Provider’s implementation costs.
Description Outright Licences
Duration Licence does not expire.
Maintenance The software is initially purchased with between 1 and 5 years of maintenance which you have the option to renew. The software remains fully operational, independent of your maintenance status.
Ownership The end-user owns the licence of NetJapan's software.
Infrastructure Changes Should your IT infrastructure change and you require a different version of NetJapan solutions (i.e. from Hyper-V to VMware), you will need to purchase a new licence.
Description MSP licences
Duration Flexible subscription periods. Following deactivation of a NetJapan MSP licence, it will no longer be able to be used.
Maintenance Maintenance is included in the licence perpetually.
Ownership The end-user leases the service(s) from his/her IT Service Provider who is a NetJapan MSP Partner.
Infrastructure Changes You can change your NetJapan solution as needed. Prices vary depending on the desired licence and your Service Provider’s implementation costs.

Wir empfehlen, Ihre Maintenance stets termingerecht zu verlängern, um ohne Unterbrechung von Priority-Kundenservice & -Support zu profitieren und bei IT-Desastern die beste und schnellstmögliche Unterstützung zu erhalten.

 

Mit gültiger Maintenance verpassen Sie nie wieder wichtige Aktualisierungen und Produktneuerungen und auch bei Veröffentlichungen neuer Technologien anderer Hersteller, z.B. neuen Versionen von Windows, Linux, VMware und Hyper-V, bleibt Ihre NetJapan Software immer kompatibel.

Weiterführende Links

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